At ReelGrab ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
We collect minimal data to operate our service:
- URLs you submit: The Instagram links you paste are sent to our servers for processing. We do not permanently store these URLs.
- Usage data: We collect anonymised data such as page views, download counts, and general geographic region (country-level only) via analytics tools.
- Log data: Standard server logs including IP addresses, browser type, and timestamps. These are retained for up to 30 days for security purposes.
2. Information We Do NOT Collect
- We do not collect your name, email, or any account information (no sign-up required).
- We do not store downloaded media files on our servers beyond the temporary processing window.
- We do not sell or share your personal data with third parties for marketing purposes.
3. Cookies
We use essential cookies only — to remember your theme preference (dark/light mode). We may use third-party advertising cookies if Google AdSense is enabled. You can opt out of personalised ads via Google Ad Settings.
4. Third-Party Services
We may use the following third-party services:
- Google Analytics: For anonymised usage statistics.
- Google AdSense: For serving advertisements (if enabled).
- Cloudflare: For CDN and DDoS protection.
5. Data Security
We implement industry-standard security measures including HTTPS encryption, rate limiting, and server-side validation to protect our service and users.
6. Children's Privacy
ReelGrab is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has submitted data, please contact us immediately.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete data we hold about you. Since we collect minimal data, most requests can be addressed by simply not using the service. For specific requests, contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect changes. Continued use of ReelGrab constitutes acceptance of the updated policy.
9. Contact
Questions about this policy? Email us at shapetechindiarbl@gmail.com.